“Examples of the positive impact* of renovations include the Crowne Plaza Philadelphia-King of Prussia, owned by The Buccini Pollin Group and managed by PM Hotel Group, which completed a comprehensive renovation of all 227 of its guest rooms, as well as public and meeting spaces, and the Crowne Plaza Milwaukee South, owned by Amana Hospitality and managed by Chesapeake Hospitality, which renovated all guest rooms, exterior and public spaces. At both properties, HeartBeat guest satisfaction scores and share of revenue increased substantially.”