With unemployment at a record low and younger generations entering the workforce with new expectations, it’s crucial now, more than ever, that the hospitality industry works to not only acquire employees but retain them.
The stigma surrounding younger workers may be that they don’t even want to work, but the industry is discovering that’s not the case; they just have a different way of working. To meet these changing needs and attract prospective employees to hospitality, industry leaders are relying on something that’s been here all along: company culture.