Why learning and development are essential to employee retention
“For years, the crucial aspect of learning and development lingered in the shadows of the overall associate journey. Far too frequently, new hires were hastily embraced, introduced to the team, and subjected to brief and ineffective training, essentially being cast adrift in the expansive realm of hospitality. Lacking the essential training and resources, associates found themselves navigating their roles with minimal guidance. Moreover, in bygone decades, there existed a predefined trajectory for success, compelling associates to merely tick boxes. I vividly recall my initiation into the hospitality industry, wherein my first general manager emphasized the necessity of adhering to a linear path for success, conspicuously devoid of any emphasis on continuous learning and growth.”